I tested the download speed just now and recorded 10.19Mbps. That’s with Qwest broadband with optic fiber to the neighborhood. I’m paying for the 12Mbps tier, but I’m reasonably happy.
Apple has extended subscriptions to MobileMe another two months due to the problems we’ve had. Better that there weren’t any hassles, but I admire them for giving their customers an adjustment up front. I have a free 60-day trial that has turned into 150 days and my problems have been minor.
AAA insurance customer service on the other hand sucks. When I called to cancel the policy for my dad’s townhouse, they told me there would be a $40 charge — this on a $200 annual premium. When I grumbled that we’ve sold the property, not just cancelled the policy, I’m told that she (the customer service rep) will waive the charge. So if you don’t complain, you pay $40. Nice.
Then yesterday, after nearly two weeks, I called to ask about the refund. She’ll send out the check today this customer rep tells me. How long do you wait if you don’t ask?
And don’t even get me started on Tucson Electric Power.