Take Dish Network for example: I called them last week after reading on their web-site that it’ll only take a minute to announce my move and have a service technician come out to the new place and hook me up again. After calling their 1-800 number and heavy punching on the “0” button a sleepy-sounding female rep picks up the phone.
Me: Hi I’m moving next Friday.
Her: And?
Me: Well, I’m calling you to let you know that I’m moving next Friday.
Her: What do you mean?
Me: What do you mean “what do you mean?”? I’m taking all my belongings, put the stuff in boxes, put the boxes in a big truck and move them to a new house. That includes my Dish Network ViP 622 …
Her: Oh, you’re moving!
Me: [… speechless …]
kahunaburger, who also has the antidote in a good representative at Qwest. No, really.