Took my Verizon Motorola cell phone to a Verizon store today. The connection for the charger had failed and I couldn’t get the battery to charge, wiggle the connector as I might (and I tried four different chargers). It was irksome because I am just seven weeks from a new free phone.
So I was pleasantly surprised when they replaced my 20-month-old phone with a nice new phone, albeit a refurb. No charge. Didn’t want me to have to buy a phone now and miss out on my freebie, she said.
Thanks Verizon. I guess Verizon never does stop working for us.
(Lost my ringtones, though.)