OK Amazon, which is it?

NewMexiKen received this response after notifying Amazon that a rebate input page was not accepting my data:

I’m sorry to hear about the system error you experienced that prevented you from entering your rebate information.

We are aware of this issue, and our developers are working on a resolution. Often these errors are corrected after only a short time, so please try again after one week.

Again, I apologize for this inconvenience. Thank you for shopping at Amazon.com.

Note: If after two days you are still experiencing the same problem, please use the link below to e-mail us so we can investigate further: [Emphasis added.]

One week? Two days? After the cutoff date for submitting the rebate?