Amazon has not only pulled all of Sony’s rootkit-infected CDs from its catalog, they’re also contacting everyong who bought a rootkit CD and offering a full refunds, whether or not the CD has been opened.
Now this is a textbook example of how retailers should be responding to the news that Sony tricked them into selling CDs that screwed up their customers’ computers.
Source: Boing Boing
The Good is Amazon.
The Bad and the Ugly is Sony BMG. A list of the culprit CDs.